Contact us

Call us +46 771 520 520

The quickest way to receive an answer to your questions


Opening hours

(1) Questions to our Information Service about customs matters*  


Monday 9.00-15.00
Closed for lunch 12.00-13.00

(2) Technical Support


Monday-Friday 6.00-22.00
Closed for lunch 11.30-12.30

(3) Customs Crimewatch

Open 24 hours a day

(4) Operator*


Opening hours:
Monday-Friday 8.00-16.30


* On public holidays the Information service is closed. We also close at 12.00 on Twelfth Night, Walpurgis Eve when it falls on a Friday, the day before All Saints Day and on 23 December when it falls on a Friday. We close at 14.00 on the Thursday before Easter (Maundy Thursday) and on Walpurgis Eve when it falls on a weekday other than Friday.

Visit us

Here we are

Email Swedish Customs

Email your questions to Swedish Customs

Email Customs Crimewatch

Email Customs Crimewatch

Send a letter

Swedish Customs, Box 12854, SE-112 98 Stockholm, Sweden

Send supplementary declaration

Swedish Customs, Box 27245, SE-102 53 Stockholm, Sweden

Send invoices

Swedish Customs, Scanningcentral, Box 50767, SE-202 71 Malmö, Sweden

Send a fax

+46 8 20 80 12

Clearance of shipping










All communication with Swedish Customs regarding arrival and departure of ships should be submitted electronically through Maritime Single Window (MSW), a national portal administered by the Swedish Maritime Administration.

Should you however need to speak to a customs officer about a specific report, you can reach us on the following numbers:

Daytime telephone number: +46 8 456 65 61
Telephone after closing of the switchboard: +46 8 456 65 60
Office hours: Monday to Sunday 24 hours


Last modified: 2019-01-17

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